- #Skype for business conversation history outlook update#
- #Skype for business conversation history outlook Pc#
We did the later portion (remove and re-enable the user, as well as remove the SIP info) and it is working normally now. Regarding the configuration, make sure you have Server side Conversation History enabled and all the message history settings configured correctly. It could be particularly annoying for Skype for Business users when they accidentally closed an important chat window and lost the context of ongoing chats with their colleagues. It’s important to understand that, to have the best experience with Skype for Business on Mac, Microsoft recommends using Skype for Business Server 2015 with at least CU3 installed. The saved conversations can be found in the dedicated conversation history folder in Outlook. Starting an IM conversation with one person. If you have feedback for TechNet Subscriber Support, to learn more. While the conversation can still be saved, it requires Outlook to be the default mail client. As Skype for Business is integrated with Outlook, you will automatically see the availability of colleagues. It will assist others who has similar issue. Mark the reply as an answer if you find it is helpful. I am trying to find out the chat logs file like main.db but it does not exist for business application. Now I want to backup my chat logs from Skype for business application. Please have a try to re-enable this user in SFB control panel first, and then clean the cache file from client side to sign in again to see if it could fix the issue.Īfter re-enabling this user account, please see as follows for cleaning the cache file:ġ.Sign out Skype for Business -> delete sign-in information->exit SFB.Ģ.Delete sip folder under: %UserProfile%\AppData\Local\Microsoft\Office\16.0 \Lync.ģ.Re-connect the internal network and check if this help you fix this issue. For Skype application, the chat logs are stored into the main.db file of skype user folder.
I would say that if only this specific had such issue, then it won’t be caused by any global settings from Admin server side.
#Skype for business conversation history outlook Pc#
If the value is set to true, the check box is selected as default, and the user can’t change it.Īnd when you set this value to null, the check box will be selected as default, and user can change it.Īlso I read the thread that you post in the Community forum, you’ve tried logging on with other normal user’s PC and found the issue persists, right? It should be related with the parameter “-EnableIMAutoArchiving” of client policy that you set for the user. When signing into Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013 on a computer thats running Outlook, you may experience the following issues: Conversation. If you have feedback for TechNet Subscriber Support, to learn more.The check boxes under Options/Personal are both checked (the IM portion is checked but greyed out). For questions about Skype for Business, please contact the IT Services Help Desk at (414) 288-7799 or. It will assist others who has similar issue. Yes, you can view video from other participants in a conversation, but you cannot send outgoing video. Mark the replies as answers if they are helpful. If it really has issue on server deployment, then the event ID could help investigate more efficiently.
You can see the specific snapshot of the setting interface as below:įrom server side, we suggest you check if there are any event logs in event viewer. Please also make sure the SFB client options are configured to save the conversation history.
Generally there is a 1000 folder limit for EWS requests. If the status shows a “MAPI unavailable”, please refer to this guide to resolve accordingly:īesides, if you have too many folders in your Outlook account, it would be hard for EWS to process the request. On the open page check if MAPI status is OK. Please hold on Ctrl key and right click Skype for Business icon in the taskbar, click configuration information feature. Then, w ould you please let us know if you have checked the EWS and MAPI status?
#Skype for business conversation history outlook update#
Would suggest you update the latest service pack for Office.
0 kommentar(er)
